Privacy Policy

KO Marketing Agency

Last updated: 7 July 2026

This Privacy Policy explains how KO Marketing Agency ("KO", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit komarketing.co (the "Website"), contact us, or use our services. We are committed to protecting your privacy and handling your data in line with the Thailand Personal Data Protection Act (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).

By using our Website or services, you agree to the practices described in this policy.

1. Who we are

KO Marketing Agency is a marketing agency based in Bangkok, Thailand.

• Company / legal entity: KO Marketing Agency

• Address: Bangkok, Thailand

• Contact email: hello@komarketing.com

For any privacy-related questions, contact us at the email above.

2. Information we collect

We collect the following types of information:

Information you give us directly. When you fill in our contact form, book a call, subscribe to our newsletter, or email us, we may collect your name, email address, phone number, company name, and any details you include in your message.

Information collected automatically. When you visit our Website, we may automatically collect technical data such as your IP address, browser type, device information, pages visited, referring URLs, and time spent on the site, through cookies and similar technologies.

Information from clients. When you become a client, we may collect additional information needed to deliver our services, such as access to your marketing accounts, brand assets, billing details, and campaign data.

3. How we use your information

We use your personal information to:

• Respond to your enquiries and provide the services you request

• Deliver, manage, and improve our marketing services

• Send you proposals, invoices, and service-related communications

• Send you marketing emails and updates (only where you have opted in)

• Analyse and improve our Website and its performance

• Comply with legal and regulatory obligations

  
  

4. Legal basis for processing

Where the PDPA or GDPR applies, we process your personal data on the following legal bases: your consent (for example, when you subscribe to marketing emails); the performance of a contract (to deliver our services); our legitimate interests (to run and improve our business); and compliance with legal obligations.

You can withdraw your consent at any time by contacting us.

5. Cookies and tracking

Our Website uses cookies and similar technologies to function properly, remember your preferences, and understand how visitors use the site. We may also use analytics and advertising tools such as Google Analytics and the Meta (Facebook) Pixel.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the Website works.

6. Third-party services

We use trusted third-party service providers to operate our business and Website. These may include, for example: website and hosting platforms, analytics providers, email marketing tools, advertising platforms (such as Meta and Google), and payment processors.

These providers only access your data as needed to perform their services and are required to protect it. We do not sell your personal information.

7. Sharing your information

We may share your personal information with: our service providers and partners (as described above); professional advisers such as accountants and lawyers; and authorities where required by law. We may also share data in connection with a business transfer, such as a merger or acquisition.

8. International data transfers

As we work with international tools and clients, your data may be transferred to and processed in countries outside Thailand. Where this happens, we take reasonable steps to ensure your data is protected in accordance with applicable law.

9. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymise it.

10. Your rights

Subject to applicable law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; withdraw consent at any time; and request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@komarketing.co. We will respond within the timeframe required by law.

11. Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Children's privacy

Our Website and services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

KO Marketing Agency
Email: hello@komarketing.com

Address: Bangkok, Thailand